Holton Community Hospital History

I Go the Extra Mile Winner
Annie Nissen

heather Naylor from Registration, January Extra Mile WInner at HCH

A Beacon of Teamwork and Empathy

 

In our journey to deliver exceptional care and service, it’s the spirit and dedication of individuals like Heather who go the Extra Mile that truly make a difference. This month, we are excited to shine the spotlight on Heather, a remarkable member of our team, whose actions have exemplified the core values we hold dear: Hospitality, Empathy, Accountability, Respectfulness, and Teamwork.

Recently, our Registration department faced the challenge of being short-staffed. Without hesitation, Heather stepped in to bridge the gap, assisting with patient check-ins not just for one, but two consecutive days. Her willingness to come forward during this time of need, especially when we are experiencing an influx of emergency room visits, speaks volumes of her commitment to our team and the patients we serve. Moreover, Heather’s empathy shone brightly when she understood the personal needs of her colleague, who had to leave early for a family commitment. This act of kindness and understanding goes beyond simple teamwork; it reflects a deep-seated empathy for those around her.

Please join us in celebrating Heather for her exceptional display of teamwork and empathy. Heather, thank you for your dedication, your amazing spirit, and for being an invaluable member of our healthcare family. Your actions remind us all of the importance of coming together to support not just our patients, but each other.

Learn more about Holton Community Hospital nad our pledge to our community and each other, H.E.A.R.T.. HERE